FOR INDIVIDUALS:
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The system allows you to insert up to 5 rooms per reservation but the dates of arrival and departures must be the same.
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Double rooms and single rooms must be booked separately
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If you want the hotel to charge the 88% of the total amount over the TTAA's credit card, you must insert it in the "comments" area.
SMALL GROUPS:
If your group has 20 adults in 10 double rooms, the Agency must make 2 reservations. (Each booking of 5 rooms and 10 adults) Please take note that the dates of arrival and departure must be the same otherwise you must do it separately.
Reservations for single use rooms: Must be booked separately from double rooms.
Example: If your group has 5 double + 3 singles, the Agency must make 2 reservations.
Invoices: HCBI can issue the invoice on the client's name or the T. Agency; it all depends on the way of paying.
For further assistance please contact reserva@hcbi.es
SCHEDULE: HCBI strongly recommends all Travel Agencies to book groups in May, June, September and October .