REVIEW, MODIFY OR CANCEL: PROCEDURES
a. Up to 48 hrs prior arrival :
It is the client’s responsibility to make any changes and must be done by the person who has made the reservation. HCBI does NOT make any changes or cancellations.
Please note that all changes are subject to availability, some special offers or Early booking rates does not accept changes after the end date of the offer. Also if the calendar is closed there is no chance to do modifications.
To change dates, number of persons or rooms, etc., cancel your reservation or simply review your reservation please follow the steps:
Get your reservation number (on the confirmation e-mail received)
Be sure to insert the exact name of the person as it appears on the reservation
Get prepared your future details (for a modification) or be sure to cancel. Note: if you want insert more adults or kids or rooms, please insert the total number.
Click here (you will arrive to our booking engine, you must click in "Modify/Cancel" menu; as shown down below)